Cancellation

Cancellation

Please enter your booking number / booking code here to cancel your parking reservation and request a refund of the invoice amount. You will then receive an email at the address you provided when booking. By clicking on the "Cancel booking" button in the email, you confirm the cancellation order and the refund is automatically issued the original payment type used for the booking.

 

Parking reservations made via Park.Aero or another sales platform must be cancelled there. Cancellation via this page is unfortunately not possible. Chose "Cancel booking" in your Mobile Parking Pass and click on the button. You will automatically be redirected to the correct cancellation page.

Your information

Cancellation is free of charge up to 24 hours before the start of the reservation, after that cancellation costs of 50% of the invoice amount will be charged. If you cancel after the start of the reservation, there will be no refund.